Last updated: September 14, 2026
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device's unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service by or through a mobile device.
The Company may use Personal Data for the following purposes:
We may share Your Personal Data in the following situations:
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.
Where possible, We apply shorter retention periods and/or reduce identifiability by deleting, aggregating, or anonymizing data.
The Prochesta Driver Application uses location information and location coordinates from Your Device to provide and support the functionality of the Service.
When You grant the Application permission to access Your device location, We may collect and process Your location information, including latitude and longitude coordinates. Location information may be collected while the Application is being used and, where enabled and permitted by Your device settings and operating system, while the Application is running in the background.
We use Your location information for purposes including, but not limited to:
Location access is subject to the permissions granted by You through Your device's operating system. You may manage or withdraw location permissions through Your device settings. However, disabling location access may prevent or limit certain features of the Application, including features that require Your current location to provide ride and navigation functionality.
During an active ride or when necessary to provide the Service, Your location coordinates may be transmitted to and made available to authorized users, including passengers, service providers, or other parties involved in providing the ride service, as applicable.
We do not use Your location information for purposes unrelated to the operation, security, improvement, or legal requirements of the Service unless otherwise disclosed to You or permitted by applicable law.
We retain location information only for as long as reasonably necessary to provide the Service, maintain ride and transaction records, resolve disputes, improve service reliability, comply with legal obligations, or protect the rights and safety of the Company, users, and other parties.
Where location information is no longer required for these purposes, We may delete, aggregate, or anonymize it, subject to applicable legal and technical requirements.
We may retain Personal Data beyond the periods stated above for legal obligations, legal claims, your explicit request, or technical limitations.
When retention periods expire, We securely delete or anonymize Personal Data.
Your information, including Personal Data, is processed at the Company's operating offices and in other places where parties involved in processing are located.
Where required by law, We ensure appropriate safeguards for international transfers.
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
You may update, amend, or delete Your information through account settings or by contacting Us.
We may retain certain information where legally required.
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred.
The Company may disclose Your Personal Data if required by law or government authorities.
While We strive to use commercially reasonable means to protect Your Personal Data, no method of transmission or storage is 100% secure.
Our Service does not address anyone under the age of 16.
If We become aware that We have collected Personal Data from anyone under 16 without parental consent, We take steps to remove that information.
Our Service may contain links to third-party websites that are not operated by Us.
We recommend reviewing the Privacy Policy of every website You visit.
We may update Our Privacy Policy from time to time.
We will notify You of changes by posting the updated Privacy Policy on this page and revising the "Last updated" date.
You are advised to review this Privacy Policy periodically.
If you have any questions about this Privacy Policy, You can contact us:
By email: support@prochestaroadline.co.in